Trusting someone with your clothes is a big deal. Here's exactly how we stand behind every order.
East Hill Homestyle Laundry backs every order: if you're not satisfied we re-clean it free, and if an item is lost or damaged in our care we reimburse up to its value. Loads are never co-mingled. Report any issue within 14 days of delivery.
If you're not happy with how something came back, we'll re-clean it free. If an item is lost or damaged in our care, we reimburse up to its value per our terms. Just tell us within 14 days of getting your laundry back.
Yes — every order is covered against loss or damage while it's with us, up to the item's value. Normal wear and tear (pre-existing shrinkage, tiny holes in aging fabric) isn't considered damage, same as if you'd washed it at home.
Call us right away at (253) 391-2481. Because your load is washed separately and never co-mingled, missing items are rare — but if it happens, we'll track it down or make it right.
Schedule a pickup or reserve a drop-off in under a minute. Homestyle care since 2011.
Page reviewed 2026-07-07.